Basic recommendations for a successful program evaluation
Following are some recommendations I usually make to organizations in order to improve their evaluation process. I have structured them in a prioritized order.
- Make the evaluation process more participatory. This would imply the involvement of the stakeholders and interested parties in all phases of the evaluation:
- design – the staff holds critical information about the program evolution, so it is important to organize brainstorming sessions in all offices (i.e. during a staff meeting) to determine the issues which should be included in the evaluations, the tools which would work best for their sites as well as indicators which could be measured;
- gathering and analyzing data – with a more clear understanding of the goals and uses of the evaluation, as well as a sense of belonging, the stakeholders could better explain these to the participants, and thus gather more accurate information;
- concluding and making recommendations – a final brainstorming should take place after the data is analyzed, so as to involve staff members and other stakeholders in elaborating recommendations for the program, as well as drawing conclusions on the future of the program.